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Managing Profiles

  1. How do I create my profile?
  2. Can I register a matrimonial Profile on behalf of a relative or a friend?
  3. What is a Profile ID?
  4. Why lengthy registrations form?
  5. While registering I got an error message which asks me to choose another Profile ID. Why?
  6. How do I login and logout from merajeevansathi.com?
  7. I forgot my Profile ID, what should I do? How can I login to merajeevansathi.com?
  8. How do I modify my profile information?
  9. How do I view a particular profile?
  10. How can I improve my chances of finding a match?
  11. How can I delete my profile?

 

Initiating Contact

  1. How can I contact the other members?
  2. Where do I enter my expectations of an alliance?
  3. Where do I enter my description of an alliance?

 

Photos

  1. Is there any problem including your photo digitally?
  2. I do not have a digital photo. How do I add my photo?

 

Access Problems

  1. I forgot my password. What should I do?
  2. I want to change my password. How can I do it?

 

Special Services

  1. How do I contact customer support?

 

Technical Issues / Errors Encountered

  1. I am facing an error while using a merajeevansathi.com service. What should I do?

 

 



Managing Profiles

 

1. How do I create my profile?

To create your profile, click on the Register link. Give all the necessary and optional details asked for in the form. After you submit your information, your profile will be created.

2. Can I register a matrimonial Profile on behalf of a relative or a friend?

Yes you can register a matrimonial profile on behalf of a relative or a friend Click Register link to register and create their profiles.

3. What is a Profile ID?

A Profile ID uniquely identifies your profile on merajeevansathi.com. Every member of merajeevansathi.com has a unique Profile ID. The Profile ID appears at the top of every profile. .

4. Why lengthy registrations form?

Filling a long form is little bit tedious for you, we too understand that However, matrimony is serious business making it important to convey detailed information to interested members. The more information you provide about yourself the more likely you are to be contacted by other members of merajeevansathi.com. So please do take the time and effort to complete your profile with maximum information about you.

5. While registering I got an error message which asks me to choose another Profile ID. Why?

This is because the Profile ID you chose has already been registered by another member of merajeevansathi.com You must choose a Profile ID that has not yet been registered by any other member yet.

6. How do I login and logout from merajeevansathi.com?

The Login option is at the right side of the home page and Logout options is found at the very top of the merajeevansathi.com website. Please note that you can now log in using ONLY your email Id which you have submitted to us.

7. I forgot my Profile ID, what should I do? How can I login to merajeevansathi.com?

You do not need your Profile ID to login. To know your Profile ID login to your account using your email id and password. You can see your Profile ID on the 'Members Area' page. Click here to login.

8. How do I modify my profile information?

Login using your "E-Mail ID" & "Password" and select the "Edit My Profile" option. Make the changes in your profile. Click on the "Continue" button to update the changes.

9. How do I view a particular profile?

If you know the Profile ID

Select the View by Profile Id option, type the profile id and click on GO. The particular profile will be displayed.

OR

If you don’t know the Profile ID

Click on the search button on the home page. And then select options for “Looking for”, “Age”, “Religion”, “Country” and then click on SEARCH Button. Click on the “merajeevansathi.com ID” of the profile. This shall enable you to view the details of that profile.

10. How can I improve my chances of finding a match?

  • Try to give a clear self-description.
  • Enter your expectations clearly and completely.
  • Add your photo to your profile as profiles with photos get a better response.
  • Become a paid member and make your profile stay on the top of the search results display.
  • Login often to search through the latest profiles and initiate contact.

11. How can I delete my profile?

  • Login with your E-mail ID and password.
  • From the “Quick links” menu on the left side, click on “Account Cancellation”    
  • Just read the instructions, click "Continue" and your account will be deleted.

 

 

Initiating Contact

 

12. How can I contact the other members?

Search through our voluminous member base using the “Search” option. When you wish to contact a member, click on the Contact Him/ Her option above every profile and an invitation will be sent to corresponding member confirming your interest. You can search response by clicking Accepted Members link

13. Where do I enter my expectations of an alliance?

When you register to create your profile, a form will be displayed. Fill the Name, Email, confirm Email, choose profile ID and password and click 'continue' button. Now you have to do is fill up your expectations in ‘Preferred Partner' section. Try to be specific, as a clear description of preference of Expectations will yield good results. Don't add your E-mail ID or website address in any field.

14. Where do I enter my description of an alliance?

When you select Register and create Profile option, a form will be displayed. Fill the Name, Email, choose profile ID and password and click 'continue' button. Now you have to do is fill in your description in the 'Description' field. Try to be specific, as a good Description will yield good results. Don't add your E-mail ID or website address in your Description field.

 

Photos

 

15. Is there any problem including your photo digitally?

If you are having any problem in adding your photograph to your profile - kindly send your photo as an E-mail attachment to support@indusgroup.net in jpg / gif format. We will add it to your profile, and we shall send you the confirmation. While sending your photograph, please mention you’re "merajeevansathi.com ID"

16. I do not have a digital photo. How do I add my photo?

If you do not have a digital (scanned) photo you can send your photo to our office location. We will scan it and upload it for you. This service is absolutely free.

 

Access Problems

 

17. I forgot my password. What should I do?

Click on the Forgot Your Password link on the home page and enter your "E-mail address" or "merajeevansathi.com ID". Your "password" will be mailed to you immediately.

18. I want to change my password. How can I do it?

  • Login with your merajeevansathi.com ID & Password.
  • Click on the "Change Password" in the list of options displayed.
  • The details you had submitted while adding your profile are displayed. In the fields - "Choose Password" and "Confirm Password", replace your existing password with your new password and click on "Change Password".

Your new password is activated. The next time you log on to your page, you will have to use the new password.

 

Special Services

 

19. How do I contact customer support?

Our goal is to provide excellent Customer Service and remains our TOP priority. Please send us an email with maximum information possible and also the copy of the error message, if any. Click Contact MP to know contact details.

 

Technical Issues / Errors Encountered

 

20. I am facing an error while using a merajeevansathi.com service. What should I do?

We are sorry that you are facing an error while trying to use our services. We urge you to report this error to our Customer Relations team with the following details:

The URL, which leads to the error message.
The error messages.
The date, time and location of access when you next encounter the error.

 

 

 

 

 

 

 
     
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